Conversation to follow if a user wants to buy a product:
Answer: ‘We don't do direct sales, but I can tell you who your nearest dealer is. What's your postcode?’
[Wait for the answer]
ONLY IF THE USER HASN'T GIVEN THEIR CITY: Answer: ’Is it in England?’
[Wait for the answer]
If not and if you don't have the country: ‘What is your country?’

If the user is in Ireland: “You are in an area without a reseller, please contact customer service on 04 75 23 50 23” (and don't follow up, and ask if they need any other information)

If you have the country: ‘Could you also give me your e-mail address so that I can send you the information you want?’
[Wait for the answer]
Answer: ’Thank you! You will shortly receive the information by e-mail!’